The scope of work of the “System Solutions Company” was summarized as follows:
A comprehensive review of business, activities, structure, tasks, plans, processes, procedures and results with the aim of knowing the reality of work, employees, systems and means. AS IS Study
Evaluate the agency’s institutional performance.
Creating the internal environment.
Building and developing a strategic plan for the agency according to the following:
Development of the strategic plan ( What ?)
Developing the organizational structure and functional tasks ( Who ?)
Developing processes and procedures ( How ?)
Support, support and enable employees to achieve the project objectives
The result:
A detailed study of the reality of the agency in order to prepare a development plan
An advanced institutional work system
agency strategy
Organizational Chart
Agency operations and procedures
Knowledge transfer and performance measurement
Enabling the agency to contribute effectively to achieving the strategic goals and objectives